Excellent service from start to finish.
Vehicle in clean condition.
Very Good communication.
We hired a 7.5t truck for a house move from Scotland. Nathan was very helpful, clear and professional. The truck was clean and a delight to drive (as best a lorry can be haha). Good value too. We will be back again soon for the 2nd part of the move.
It was very easy to book and reserve vans as I have used Lanes on more than one occasion.
Nathan provides great customer service with detailed description of the costs involved, then a walk around the van before taking the vehicle off the premises, including how to use the tail lift etc.
A full detailed invoice/receipt was issued shortly after returning the van.
Very friendly and easy to use, and the cost price was great. I hired a 7.5 ton truck. Moved house with no issues whatsoever.
The van I hired was immaculate and the service given was to the best standard. Nathan was professional and friendly. Despite a slight delay in the collection of the van (which was no one's fault) there was nothing to fault the service. Highly recommend.
Absolutely fantastic service from Nathan. Great value, Great service. Nothing was to much trouble for him.
Leaves the competition in the rear view mirror 😂
Highly recommend Britannia Lanes Truro - Cornwall. All the staff there are friendly, helpful and extremely professional. Hire prices and Deposit were affordable and competitive. Excellent value and service.
Hired a lovely van for a 500 mile round trip at the weekend. Easy process to pick up and drop off with most of the paperwork handled by email beforehand between myself and Nathan. If I ever need a van again I know where to go!
Have hired three vans from Britannia lanes now and they are simply unmatched for balance of price, ease of use, friendliness, professionalism and quality of service. Hired a Luton to move home beginning of Jan 2023, Nathan is brilliant and makes everything super easy. Plus it's super convenient being able to drop the van off out of hours. Price was great when I booked in advance. A top company doing this stuff really well. Highly recommend.
Very impressed with the professionalism and service provided by Nathan in the Truro office of Britannia Lanes. The van was clean, tidy, ready on time, perfectly suited for the job. Will definitely book with BL again.
Great service again from Lanes, really easy to deal with, van was great and Nathan was a pleasure to deal with. Strongly recommend them.
Very helpful and friendly team at Britannia Lanes of Cornwall.
Nathan was very efficient in answering all our questions regarding the van rental.